We are committed to exceeding your expectations everytime you visit. Please take a moment to fill out this survey and tell us how we did.

Survey Questions

For which location are you filling out the survey?
1. Is this your first visit to Texaco Xpress Lube?
  
2. When you first drove up to the service bays, were you greeted on the lot within 30 seconds?
    
3. Please rate the friendliness and professionalism of the person that greeted you on the lot.
        
4. Please rate how credible and knowledgeable your technician was about your vehicle.
        
5. Please rate your impression of the trustworthiness of the team that cared for your vehicle.
        
6. Did you feel ANY pressure to purchase additional goods or services?
    
7. Were you more knowledgeable about your vehicle and/or the additional services it might need after your visit?
    
8. Was the time required to service your vehicle acceptable?
  
9. Was a sticker placed on your windshield to remind you when your next service is needed?
  
10. How would you rate your overall experience with this Texaco Xpress Lube & Service Center location?
        
11. Would you recommend Texaco Xpress Lube & Service Center to your family and close friends?
      
12. Are you aware that Texaco Xpress Lube & Service Center offers a full line of automotive mechanical services such as brakes, scheduled maintenance, and general repairs?
    
13. Would you like to share any specific comments with us about your visit to our store?
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